Team Lead Microsoft Azure et Entra ID

Context

A Belgian energy-sector organization is looking for a Medior Azure and Entra ID Support Team Lead to join its SPIA Service Desk. The service desk handles incidents, information and service requests related to Security, Privacy, Identity & Access Management, Infrastructure & DevOps, and Account Management. It also coordinates changes, supports customer onboarding and offboarding, maintains security and privacy policies and procedures, and assists internal and external stakeholders.

Responsibilities

Actively perform SPIA Service Desk activities.
Follow up on and resolve incidents, information requests and service requests.
Support Security, Privacy and Identity & Access Management activities.
Support Infrastructure & DevOps activities.
Support technical and administrative customer onboarding and offboarding activities.
Implement and/or follow up on technical and operational changes.
Draft security and privacy policies, standards, procedures and guidelines based on stakeholder input.
Monitor and follow up on policies, standards, procedures and guidelines.
Collaborate with and provide support to internal and external stakeholders.
Lead, coach and manage SPIA Service Desk team members.
Report Service Desk activities and performance to management.

Technical skills

Must have

Minimum 3 years of demonstrable relevant Team Lead experience.
Minimum 3 years of demonstrable relevant Microsoft Azure experience.
Minimum 3 years of demonstrable relevant IT networking experience, including IP addressing, subnets, firewalls, routing and DNS.
Minimum 3 years of demonstrable relevant experience with the technical configuration and administration of Microsoft Entra ID / Azure AD.
Entra ID / Azure AD experience must go beyond basic user and access management.
Demonstrable experience in defining, monitoring and implementing technical or operational processes, procedures or guidelines, supported by reference projects in the CV.
Demonstrable relevant ITIL experience.
Demonstrable relevant ServiceNow experience.
Demonstrable relevant TOPdesk experience.
Ability to work independently in a remote environment.
Knowledge of the Belgian energy market and the client’s position within this ecosystem.
Proactive and autonomous working style.
Strong sense of responsibility.
Strong team-player mindset.
Very good command of French, Dutch and English;

Should have

Minimum 3 years of demonstrable relevant experience within the Belgian energy market.
Minimum 3 years of demonstrable relevant Office 365 experience.
One or more relevant Microsoft certifications such as MS-500, AZ-500, SC-100, SC-300 or SC-900.

Nice to have

Who we are

Community Consulting goes beyond traditional consulting; it’s all about fostering connections in an atmosphere of trust and confidence.

Transparency & Honesty : We say things as they are. Clear communication for seamless collaboration.

#COMMUNITEAM : Work independently, but never alone. Collective intelligence drives us further, faster.

Total Commitment : Always present, always engaged. We find solutions and make sure everyone moves forward together.

Guaranteed Efficiency : No fluff, just results. We act fast, keep our promises, and deliver top quality.

This is our DNA. This is how we make a difference.

Type

Permanent or Freelance

Contract

Full-time

Location

Brussels

Homeworking

3 days per week

Sector

Energy

Keywords

You Career Advisor

Alex Cuypers

Junior Talent Management Officer

a.cuypers@communityconsulting.be

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